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Shipping and Delivery

We are committed to providing exceptional delivery services to your doorstep within KSA using a third-party courier and we continuously strive to ensure a seamless shopping experience to our valued customers. In our ongoing efforts to improve our delivery methods, we are diligently working towards introducing additional options across all our channels. We kindly request you to regularly check back for any updates regarding our delivery services. Further details regarding estimated delivery times will be provided below.


Location Timeline Cut-Off Time
KSA
All areas Standard Delivery (2-4 Days) -


Our delivery hours are scheduled between 9:00 am and 11:59 pm. To cater to your needs in KSA, we offer the above delivery options for your requested address. The delivery agent will liaise with you prior to delivering to make sure you are available at the selected address.

During periods of promotional activities, sale seasons and bank holidays, same-day delivery services might vary slightly. We apologize for any inconvenience and appreciate your understanding.

Order Delivery

The delivery fee depends on the value of your order and the method of payment. It will be added separately during the checkout process.


Delivery Type Order Value Shipping Charge COD Charge
KSA Below SAR 450 Free SAR 20
SAR 450 and above Free


For any queries, please do not hesitate to contact our Customer Service team at contact@doctor-m.com or on 8008851021